1. Introduction

At Oasis Bookshop, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website oasisbookshop.com, make purchases, or use our services.

By using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following information from you when you visit our website, make a purchase, or contact us:

  • Personal Identification Information: This includes your name, email address, phone number, shipping address, and payment information.
  • Payment Information: We collect your payment details when you make a purchase. However, we do not store sensitive payment data (such as credit card numbers), as transactions are securely processed by third-party payment providers.
  • Usage Data: Information about how you interact with our website, including your IP address, browser type, and device information.
  • Cookies: We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve site functionality.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To Process Orders: We use the information you provide to fulfill your orders, process payments, and deliver products.
  • Customer Support: To respond to your inquiries, requests, or feedback.
  • Marketing: With your consent, we may send promotional emails about new products, special offers, or other updates related to Oasis Bookshop.
  • Website Improvement: To analyze user activity and improve the design and functionality of our website.

4. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures to protect your data, including:

  • Encryption: All sensitive payment information (such as credit card details) is transmitted securely using encryption technology.
  • Secure Payment Gateways: We use trusted third-party payment processors, such as M-Pesa, Bank Transfer, and Credit/Debit Cards, to securely process payments.
  • Access Control: Only authorized personnel have access to your personal information.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with the following:

  • Service Providers: We may share your information with trusted third-party providers who assist us with services such as payment processing, order fulfillment, and website analytics.
  • Legal Compliance: We may disclose your personal information if required by law or to protect our legal rights.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies help us:

  • Remember your preferences and settings.
  • Analyze website traffic to improve our services.
  • Customize content to better suit your interests.

You can control cookie settings through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete data we have about you.
  • Deletion: You can request the deletion of your personal information, subject to legal requirements.
  • Opt-Out: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link in our emails or contacting us directly.

8. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of those websites. Please review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete such information as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:

By visiting Oasis Bookshop, you acknowledge and agree to the terms outlined in this Privacy Policy. Thank you for trusting us with your information!